Website Name: Ecozabd
Business Type: Organic Food E-commerce

At Ecozabd, we aim to deliver fresh and organic food products to our customers in a timely and safe manner. Please review our Shipping Policy below.

1. Shipping Areas

Ecozabd currently delivers to selected locations within our service area. Delivery availability may vary based on location and logistics coverage.

2. Processing Time

• Orders are processed within 1–2 business days after confirmation

• Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Time

• Estimated delivery time: 2–5 business days depending on location

• Delivery times may vary due to weather, traffic, or unforeseen circumstances

• Ecozabd is not responsible for delays caused by courier partners

4. Shipping Charges

• Shipping fees, if applicable, will be clearly shown at checkout

• Free shipping may be offered on selected products or minimum order values

• Shipping charges are non-refundable once an order is shipped

5. Cash on Delivery (COD)

Cash on Delivery is available for eligible locations. Customers must provide accurate contact details to ensure smooth delivery.

6. Delivery Conditions

• Customers must ensure someone is available to receive the order at the delivery address

• For perishable organic food items, delivery attempts will be made once only

• Ecozabd is not responsible for spoilage due to customer unavailability

7. Damaged or Missing Items

If you receive a damaged, spoiled, or missing item:

• Contact Ecozabd within 24 hours of delivery

• Provide clear photos or videos as proof

Such cases will be handled according to our Refund & Return Policy.

8. Incorrect Address

Ecozabd is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer. Additional charges may apply for re-delivery.

9. Order Tracking

Order updates and tracking information (if available) will be shared via SMS, email, or WhatsApp after shipment.

10. Policy Updates

Ecozabd reserves the right to modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting.